
WORD OF MOUTH
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Word of Mouth means simply passing information from person to person.
Storytelling and recommendation are fundamental to human communication;
actually this is the oldest, and still the most powerful, marketing channel.
Global trade existed successfully for thousands of years with only
Word of Mouth to build new markets.
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Word of Mouth Marketing is creating relevant and meaningful stories around a brand
- in particular for existing customers who are the most influential advocates.
Everyone loves having a good story to tell,
especially when it allows them to say what a good choice they made,
or what a great experience they had.
Positioning a brand into these stories harnesses a potent and effective
medium that can spread the message far and wide.
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In the beginning was the word, and the word was good.
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